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We asked our readers what the ingredients of a successful benefits agency are–what people, strategies and day-to-day details make the difference for a standout agency? Here's what you said:

Are you experienced? Doesn't matter

We have always believed it is better to hire for culture than health insurance experience. We never want employees who have learned bad habits at other agencies. Over the past 24 years, every employee started at the front desk and moved up over time to employee advocate/account manager positions.

We value care, compassion, empathy and a desire to help people come first. We are a tight-knit group who are passionate about helping people.

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