Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Man circling people The role of HR as purely managing tasks has long shortchanged companies and leadership teams trying to see around corners and get the most out of their most precious resource — their people.

The crises of 2020 are many — the pandemic and its horrific toll, the devastating economic recession, this summer’s painful reckoning with racial injustice. For businesses, they are also all fundamentally human, and have resulted in wave after wave of people-related challenges, none of which we’ve fully addressed.

HR has necessarily been front and center in responding to these crises as they arose, but putting out fires is not the sole function of a good HR team. It’s anticipating the challenges still to come, putting policies in place that demonstrate empathy and seizing opportunities presented by crisis, building trust with employees at every step.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.