Benefits concept Employers need to be flexible and be prepared at any point in the calendar year to help employees maximize the potential of their benefits.

This year's open enrollment period will be one for the books. Employees will be faced with a myriad of new benefit options, many of which originated as a result of the COVID-19 pandemic. However, as companies continue to extend their remote environments, some through the end of 2020, a large contingent of workers will be making these important decisions without the in-person support of their human resources teams.

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