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As the coronavirus pandemic continues to impact U.S. employees’ personal and professional lives heading into open enrollment season, brokers must serve as advocates for the role that benefits play in supporting and protecting workers’ rapidly shifting short and long-term interests.

In fact, according to MetLife’s 2020 open enrollment survey, nearly half of employees feel open enrollment is more important this year than last in the wake of the pandemic, with many prioritizing different benefits that better align with their pandemic-related concerns.

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