Red button For some organizations struggling to craft or sustain a culture of well-being and engagement, this dramatic shift in work processes provides a chance to reset some workplace norms. (Photo: Shutterstock)

Even before the onset of the COVID-19 pandemic, the number of remote workers was steadily increasing. In 2018, Forbes Magazine predicted that, in a matter of a few years, up to 50% of U.S. employees would be working from home. However, the pandemic has accelerated that trend dramatically and rapidly.

In January 2020, about 7 million employees worked primarily from home, reflecting a 44% increase over the preceding five years. Since then, the number of new remote staff created by the pandemic is a moving target, but a recent Gallup survey indicated up to two-thirds of the American workforce is now engaged in some variation on work-from-home.

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