Things are changing, and although much is still unpredictable, what we do know is that with the right data, organizations can get ahead of the coming disruption and prepare.

In recent months the world has been hyper-focused on the near-term effects of COVID-19. The illness itself. The direct effects of social distancing and the burden that it's put on the economy. There doesn't seem to be any shortage of worry, instability, and curveballs that 2020 seems to keep throwing our way. Yet at the height of the pandemic, we began to see significant decreases in the demand for services and care utilization, coupled with the unanticipated costs to test for and treat the virus. 

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.