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Covid masks Although nearly every employee has been affected to some degree by the fallout from COVID-19, the impact is not the same for everyone.

Mark Fendrick has a simple message for employers as they grapple with providing affordable health coverage: “Americans and employees don’t care about health-care costs,” said Fendrick, director of the Center for Value-Based Insurance Design at the University of Michigan “They care about what it costs them.”

Fendrick participated in a breakout session on “Adapting Design Strategies During the COVID-19 Era” as part of the National Alliance of Healthcare Purchaser Coalitions’ virtual 2020 Annual Forum. Speakers agreed that many employers and benefits providers are navigating uncharted waters.

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