head graphic with gears Moving forward, we're going to continue to see more of a focus on benefits that can be applied to give the company more leverage to be more efficient, effective, and generate revenues. (Photo: Shutterstock)

For many reasons, 2020 has certainly been a year of change across the globe. The employee benefits industry has been no exception, as carriers and employers have had to adapt to the significant increase in remote work and an ever-growing demand for benefits that fit a unique new set of new employee needs.

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