Electronic medical concept Providers and health systems are still figuring out how to best deliver care through virtual platforms, and payers are also working out how pay for care as consumers continue to use virtual visits. (Photo: Shutterstock)

A new report by the PWC Health Research Institute outlines the top health care industry issues of 2021, describing a system struggling to respond to an ongoing pandemic while planning for an uncertain future.

The wide-ranging report tackles subject such as the explosion of virtual care, how digital relationships are changing for providers, the latest changes in clinical trials and supply chains, and industry forecasting and investment challenges. In gathering data for the report, PWC surveyed more than 2,500 consumers and interviewed executives from health systems; insurance carriers; pharmaceutical and life sciences companies; academics; policy experts; and representatives of industry trade associations.

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