The pandemic has shone a light on new areas of pharmacy benefit management where benefits professionals and PBMs can not only cut costs, but also make a tremendous impact on employee health.
It's been a year of disruption and unpredictability for benefits professionals, and the long-term financial impact of the pandemic on employer costs has yet to be determined. With many plan sponsors grappling with what the future will look like and how to lower costs while improving employee health and access to care, pharmacy benefits in particular will be put under the microscope.
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