Inforgraphic of COVID symptomsA well-informed case manager can help employees sort through this complexity to watch for supportive treatments that may negatively impact any chronic illnesses. (Image: Shutterstock)

Managing serious illnesses is fraught with difficulties for many employees. And when it comes to something as serious as COVID-19, it can be particularly challenging.

With cases surging across much of the country, more employees will unfortunately contract this virus in the weeks ahead before a vaccine arrives in 2021. This surge has employers asking how they can better meet employees' needs – whether through ongoing education, during a hospitalization, or after a hospital stay.

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