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Sales pipeline The youngest generations of the workforce want training; they want to work for an employer who is willing to invest in their future. (Photo: Shutterstock)

During college, I took a summer job at the local Wendy’s. I went in on my first day for a breakfast shift, looking forward to what I would learn. The manager took 30 seconds to welcome me, then walked me to the grill, pointed to pictures of the finished products, and announced, “You will need to make these.”

She then went to the register, started taking orders and yelling them back to me. I didn’t even know where to find the ingredients, much less how to put them together!

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