Incentivizing patients to attend preventative care appointments: What the OIG says
Those considering the best way to incentivize care should think critically about the structure of any programs and the types of incentives they provide.
By Vasilios J. Kalogredis and Rachel E. (Lusk) Klebanoff|March 01, 2021 at 10:01 AM|The original version of this story was published on The Legal Intelligencer
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On Dec. 23, 2020, the Department of Health and Human Services Office of the Inspector General (OIG) issued Advisory Opinion 20-08 approving an arrangement proposed by a federally qualified health center (FQHC) to offer gift cards to incentivize pediatric patients to attend rescheduled preventative and early intervention care appointments.
While gift cards themselves have been a topic of several advisory opinions in the past, this opinion offers insight as to how the OIG may distinguish acceptable inducements to support care from more problematic programs that offer beneficiary inducements merely as an incentive for patients to obtain federally reimbursable items and services.
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