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The employee benefits industry has long been capable of change. Employees, employers and carriers alike have adapted to the prevailing trends of what people value most at any given time.

Now, the changing nature of work and the shifting priorities of employees is being felt by the employer, the carrier and in the way these three entities interact. As a result, we are seeing the employee benefits industry adapting rapidly to meet these demands by providing a greater emphasis on integrated leave management, flexible benefits and digital customer experience.   Employers are battling for talent and the employee benefits they offer are an important attraction for their potential employees.

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