Don't let the calendar turnover fool you: The crises faced by the nation in 2020 are still very much with us in 2021.

"As the coronavirus pandemic is pretty much guaranteed to be a fixture in our lives through at least the first half, likely three-fourths, of the year, the organization that isn't figuring out how to reset is going to be the exception," says Mike Barone, president of employee benefits at HUB International. And it's not just COVID-19, he goes on to say, because "this disruption has changed the entire landscape for benefits, compensation, wellness, diversity and more – and it's necessitating major recalibrations if everyone's interests are best served."

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Richard Binder

Richard Binder, based in New York, is part of the social media team at ALM. He is also a 2014 recipient of the ASPBE Award for Excellence in the Humorous/Fun Department.