elderly woman and man wearing masks and hanging out window (Photo: Shutterstock)

It's March 2021, and the pandemic and its various lockdown phases is about a year old.  Your client is bored and wants life to return to normal.  What does normal mean to them?  They will tell you it's travel, going to movies and shows, dining in restaurants, unwinding in bars and attending sporting events.  They are unhappy they can't do these activities.

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