people at party Connecting on screens helped teams get their work done, but while working remotely, we all learned how much connection is built non-verbally. (Photo: Shutterstock)

From weathering the effects of the COVID-19 pandemic to navigating issues of racial and social injustice, the last year has brought no shortage of stress for organizations across industries. We’re entering into this next chapter with hope from both public health experts and economists that this will be a year of recovery. As we look ahead to a possible winding down of the pandemic and gearing up of the world economy, I urge every leader to reflect on the lessons of the past year and make a commitment to preserving the sense of connection that people created in such extreme circumstances.

Building resilience into our cultures is now a strategic necessity, and it won’t be an overnight fix. A study from executive search firm Odgers Berndtson showed only 15% of executives worldwide have confidence in their company’s ability to manage big disruptions.

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