Technology engagement concept

We asked readers, "What are some of the most glaring areas where the benefits and health care industries have lagged in tech adoption? How have you seen COVID affect these areas?"

Connectivity issues

The technology has long been present to enable effective telemedicine interactions amongst patients and doctors. Over the past 10 years, we've seen remote monitoring technology for chronic conditions such as diabetes and hypertension. What we haven't had aligned with the technology are policies that allow multi-regional and national employers to efficiently deploy solutions across their entire populations. But these and other roadblocks seemed to instantaneously disappear when COVID no longer allowed for patients to physically visit their doctors. So, was the technology lagging or were politics and lobbying prohibiting broader access and adoption?

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