Digital health A three-year claims analysis found that implementation of a digital health program led to a 50% decline in overall musculoskeletal claims, and a 55% drop in back and join surgery claims. (Image: Shutterstock)

A case study of a digital care approach to chronic pain showed a 50% reduction in musculoskeletal (MSK) claims, according to a report issued by Harvard Business Review Analytic Services.

The report begins by noting that back, neck, and joint pain afflicts millions of Americans and accounts for the largest share of U.S. health care expenditures. According to The Institute for Health Metrics and Evaluation, the US spent $380 billion in 2016 on musculoskeletal disorders.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?


Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.