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Facing increased digitazation and pandemic-fueled adjustments to the way companies work, the question now is, will the necessary changes happen to assist human resource departments?

Employee benefits administration is a tangled web. From education to ever-changing coverage options, plan managers and HR leaders face a myriad of challenges. While regulations were initially written to safeguard participants, the reality is now outpacing these protections, complicating the role of those who oversee these programs.

Related: What to expect from the Biden administration on the regulatory front

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