Chalkboard with strategy map “HR must establish and drive a leadership role within the business, transitioning away from the traditional operational roles of managing employees, payroll and benefits,” says Geoff Webb. (Image: Shutterstock)

One of the many lessons we’ve learned over the past year: Good employees make the world go round. Or at least keep a business running in the black. Indeed, the disruptions of the past year have been a wakeup call for employers. When asked to turn on a dime and accommodate new working conditions, not to mention the increased stress and mental health struggles employees were going through, employers realized that “the way things were always done” will not be good enough going forward.

This new perspective has significant implications for HR professionals–a group that has been advocating for a bigger seat at the table and change to the talent management strategy for years. And now, they’re finally getting it. But are they ready?

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?

Emily Payne

Emily Payne is the current deputy editor for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

More from this author



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.