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Having experience with people of different ages, races, genders, cultures and socioeconomic statuses helps employees have respectful behavior toward their co-workers, customers and partners. (Photo: Shutterstock)

Diversity, equity and inclusion are top of mind for nearly every business in 2021.

“The world has changed,” said Odessa Jenkins, president of Emtrain, “It is no longer an option to take a halfhearted approach to diversity and inclusion in our workplaces. The systemic inequities that exist are affecting employees by hampering productivity, stalling innovation and ultimately, tarnishing corporate brand and goodwill. Having an inclusive workplace has become a core competency. Just like other competencies, being inclusive is a skill that takes practice and development, and it’s become table stakes for any organization to thrive in today’s market.”

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