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man standing above maze This is the moment to reflect on what’s important and what you need, to externalize your values post-COVID, using your understanding of “what we really need” as the guide to your decisions.(Photo: Shutterstock)

There was a transportation study done once that corroborated what drivers knew from the frustration of being struck in traffic: despite claims to reduce traffic, building more highways actually creates more congestion. For every percentage increase in highway capacity there is an equal increase in the amount of traffic. Complexity did not deliver simplicity.

Marin Hoffman is vice president of member success at Transcarent.

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