You can be a technology company first and foremost, but that tech must serve the member and provide answers with personal insight. (Image: Shutterstock)
It's no surprise that technology has contributed to major shifts in all aspects of health care over the past year, from patients embracing telehealth visits to the very delivery system of COVID vaccines and prescription medicines. And now, most everyone is interfacing more with emails, texts and Zoom meetings than with people. How can we retain a personal touch in health care while still leveraging advanced technology? By embracing both emotional intelligence and artificial intelligence (AI).
Continue Reading for Free
Register and gain access to:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.