The report concludes with a list of recommendations for insurers seeking to fight this type of fraud. The recommendations include:

Develop an end-to-end strategy—the report said that in addition to finding the fraud as early as possible, part of the solution is also applying fraud mitigation tools before a claim is paid (not after it is paid) as a safety net for those instances when fraudsters slip through the authentication process.
Think differently about authentication methods, since current methods may not be enough, given the amount of personal information in fraudsters hands due to data breaches.
The report also suggests replacing outdated methods with biometrics. "Whether physical or behavioral, these methods will be more reliable than passwords or knowledge-based authentication and are accretive to a better user experience," the report said.
Development of a robust and transparent recovery process is recommended since a company's brand is also affected.
The recommendations also emphasize consumer education, saying, "Home in on education around protecting information and various scams, what steps to take if victimized, and perhaps the toughest but most helpful, teaching customers that the face of fraudsters could be family and friends."

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Study: More than one-quarter of consumers report being victims of insurance-related ID theft