"Previously avoided medical costs are fervently bouncing back in 2021, so incentivizing members to choose telehealth where clinically appropriate may be a way to balance this cost wave," says Kelly Chillingworth. (Photo: Shutterstock)
During the pandemic, telehealth service quickly ascended into the spotlight, offering consumers a safer (and more convenient) way to interact with their doctors and other health care providers. This change in consumer behavior and utilization has had a ripple effect throughout the health care sector, most notably the sudden surge in development of new digital health services.
Continue Reading for Free
Register and gain access to:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
