business people with question marks While it's important to educate employees about company policies and procedures, it's also important to recognize that employees will retain very few of the details. (Photo: Shutterstock)

As companies and their employees continue the transition to the "new normal," fresh challenges are emerging for HR departments around absence management. The availability of COVID-19 vaccines has spurred use of accumulated personal or company policy time, while many employees are requesting time off for delayed medical procedures, to care for family members or to cope with the lingering effects of COVID-19.

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