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nearly empty bottle marked Health with a few coins in it Improving financial health will drive more impact to employee morale than improving their physical or mental health (but you should still support all three). (Photo: Shutterstock)

COVID-19 has reshaped labor markets in ways that are testing what employers know—and don’t know—about their workforces.

Take the restaurant industry, where NPR reports employees are leaving at a record rate. Pay is only part of it. A lack of benefits weighs on their minds, too. As does the rudeness from customers.

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