As the world adjusted to remote work in 2020 due to the COVID-19 pandemic, so did the employee benefits landscape. From health to retirement and everything in between, employees were looking to their employers for guidance and answers. With the rise in remote work the role of specialized benefits like commuter benefits changed drastically. As we look forward, it is important for employers, benefit-providers, and transit authorities to think creatively around what's next for commuter benefits.
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