The future of HR "CHROs need to firmly own their seat at the table through challenging the C-Suite thinking around diversity, talent acceleration and the different ways of engaging employees," says Lisa Dodman. (Graphic by Chris Nicholls)

Flexibility and empathy are the keys to being a successful HR leader — no longer can organizations demand exacting terms and conditions that do not give freedom of choice. If HR leaders don't adapt and accept that "talent is talent," then their organizations will lose out in the ever-increasing competitive landscape.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.