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Flexibility and empathy are the keys to being a successful HR leader — no longer can organizations demand exacting terms and conditions that do not give freedom of choice. If HR leaders don’t adapt and accept that “talent is talent,” then their organizations will lose out in the ever-increasing competitive landscape.
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Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.
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