Following a decade of industry consolidations, most consumer-directed benefits platforms are a patchwork of disjointed technologies and nonintegrated processes.

Consumer-directed benefits are supposed to make life easier for employees. By using pre-tax benefit plans like HSAs and FSAs to pay for everything from medical and dental care to commuter costs, workers can save money while gaining more control over their earned income.

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Consumer Driven Health Care
Core and Group Health
Employee Participation
Defined Contribution