The future of HR “Now more than ever, HR professionals need to intentionally take time to carve out questions and a safe space for employees to share their feedback, ideas and concerns,” says Chloe Drew. (Graphic by Chris Nicholls)

With the impacts of the pandemic, coupled with continuous evolution of workplace technologies to support the employee experience, HR leaders are in “uncharted territory,” says Chloe Drew. To be most successful, leaders must collaborate with their peers across organizations, and be willing to “share what they are trying and what’s working, and what’s not working” in their mandate to support their employee teams.

Chloe Drew, chief people officer, Eden Health Chloe Drew, chief people officer, Eden Health

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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