While it comes in many different shapes and sizes, health care navigation essentially gives employees relevant, actionable guidance when they have a health concern.

If there’s a silver lining to the COVID-19 pandemic, it’s the incredible acceleration of digital innovations in our daily lives—from ordering groceries online to hosting a virtual collab session with teammates spread out all over the country. Digital health, arguably, has seen the most dramatic acceleration of all, with hundreds of new products and offerings changing the way we think about health care tools and access to needed services.

At the same time, the stress of living in a pandemic has taken a huge toll on people’s overall health and well-being. Many adults report increased anxiety, sleeplessness, and substance use because of COVID-19 stress. People have delayed necessary medical care, such as cancer screenings and management of chronic conditions. And some who suffer from COVID-19 may go on to have lingering health problems.

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