Photo: Bigstock. In terms of choosing a health plan, most people surveyed place high priority on the network of health care providers, prescription drug coverage, low out-of-pocket costs, low premiums, and simplicity.

Telemedicine is having a moment. The percentage of adults with private health insurance reporting that telemedicine was “extremely important” to them more than doubled between 2017 and 2021, from 7% to 17%. What’s more, nearly three-quarters of telemedicine users say they are either “satisfied” or “very satisfied” with their visits.

That’s just one key findings of the 17th annual “Consumer Engagement in Health Care Survey” (CEHCS) of privately insured adults conducted by the Employee Benefit Research Institute and Greenwald Research. The CEHCS provides reliable national data on the growth of consumer-driven health plans and high-deductible health plans (HDHP), along with their impact on the behavior and attitudes of health care consumers.

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