In 2022, insurers will need to focus on enhancing their technology if they want to stave off the competition, especially from agile insurtechs. (Photo: Shutterstock)

The workplace, as we know it, has changed dramatically since the onset of COVID-19, which continues to accelerate digital transformation initiatives, especially among those companies in the life and health insurance sector, necessitated by the mandate to meet new and increasing customer demands.

Simultaneously, we are witnessing the “Great Resignation,” as employees contemplate their current work status and make major decisions about their future career choices. HR benefit managers as well are overwhelmed by the sheer enormity of confusing policies, portals, etc. But, what if all lines of business were available in the same place? What if they were portable and available simply with the flip of a switch? This is where workplace benefits are headed in 2022.

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