In 2022, insurers will need to focus on enhancing their technology if they want to stave off the competition, especially from agile insurtechs. (Photo: Shutterstock)

The workplace, as we know it, has changed dramatically since the onset of COVID-19, which continues to accelerate digital transformation initiatives, especially among those companies in the life and health insurance sector, necessitated by the mandate to meet new and increasing customer demands.

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