hand holding smartphone with floating symbols above it Employers should test their new system thoroughly, attempting to “break” the system or make mistakes common amongst employees. (Photo: Shutterstock)

The HR technology market boasts a myriad of helpful employee-facing tools determined to make the employee experience magical and easy. HR technology is only worth the investment if employees actually use it.

But how can an organization ensure its people understand how to use the technology, especially if it is new?

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