Magnet picking up toy person Historically, hourly workers are neglected when it comes to advances in benefits and the employee experience, but the time has come for employers to get creative. (Photo: Shutterstock)

Hourly workers suffered the brunt of the economic challenges of COVID-19 and beyond. They were often the first to be laid off or furloughed because so many hourly jobs were incompatible with many of the lockdown restrictions (i.e., they require working in the physical world and interacting with real people face to face). Or worse, they were told they were "essential workers" and made to face the stressful situation of being exposed to illness and an irate public.

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