Overall satisfaction with virtual health care remains high, but that there is a waning enthusiasm which suggest that consumers have some mixed feelings.

The growing interest in virtual care has been a hot topic since the early days of the COVID-19 pandemic, when many more consumers received health care via telemedicine. However, with some exceptions, many areas of care have switched back to in-person appointments. A new study from Evernorth looks at how virtual and in-person care co-exists currently. The report examines the results of a 2021 survey that involved more than 3,000 consumers, 575 HR decision-makers, and 58 health plan leaders.

Continue Reading for Free

Register and gain access to:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.