Automation concept collage Your ideal partner should have a proven, streamlined process in place to help you implement a self-service solution.

If the pandemic has taught us anything, it’s that you need a backup plan if your business model relies on a one-to-one or face-to-face approach.

When it comes to open enrollment – especially for voluntary benefits – the traditional approach has been face-to-face enrollment meetings or one-on-one phone calls. While these methods may still be considered valid, participants’ norms and expectations are changing. Consider that:



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