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Are virtual 401(k) sessions here to stay?

Participant viewership for virtual live and on-demand sessions on employer-sponsored retirement plans has risen, and not just because of the pandemic.

By Alan Goforth | March 22, 2022 at 04:22 PM
man in business suit in virtual meeting (Photo: Shutterstock)

Engaging workers to learn about their 401(k) plans has long been a challenge for employers and brokers. Changes made from necessity during the pandemic point the way to an effective alternative to traditional face-to-face meetings.

Participant viewership for virtual live and on-demand sessions was up 33 percent year-over-year in 2021 as the number of onsite in-person meetings dropped to near zero because of the pandemic, according to Schwab Retirement Plan Services. 

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