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This episode of the #RockstarsRocking podcast features the rockstar leader of the band, Tim Arnold, President of Colonial Life and Executive VP of Voluntary Benefits at Unum, out of South Carolina.

Our conversation today dives deep into the inner workings of Colonial Life and Unum, sister companies that have increasingly begun to partner together to cover all the benefits needs of employers and their employees. We begin with Tim talking about how he came into the dual roles he has with the two companies, and how he’s worked hard to get them in sync, as well as partnering with other organizations who can help build a better claims and user experience.

We also discuss where Colonial and Unum are going in the future, from making changes when brokers and field agents brought up systems and processes that weren’t working, to the growing recognition of employer funded benefits in the face of the Great Resignation and inflation. We round out the interview with a discussion of how employees still want help deciding which benefits they want and need, and how changing technology means we should enhance the ability for enrollment education, rather than take it away.

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