Beyond confusion about plan coverage and the inconvenience of taking off, for many employees, a lack of trust in the level of care they will receive presents a major barrier to accessing care.
How often do you go to the doctor for your own needs? Probably less than you'd like to admit. I know that, for a long time, I should have gotten my health checked on much more frequently. Instead, I'd convince myself to power through times of pain or discomfort until it was too late — and a small problem became one that couldn't be ignored.
But why? Probably because doing nothing about a (seemingly minor) health issue often feels like the easier option. And when I talk to the people in my life, that's a commonly shared sentiment. It's safe to assume your employees feel the same way. In fact, we don't have to assume. Eighty percent of employees use few, if any, medical services in a year.
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