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If “claims integration” was a topic on social media, it would be “trending” right now.

Integration is becoming increasingly common and is creating a lot of buzz in claims practices these days. According to recent Eastbridge Consulting Group research, a majority of carriers offer some type of claim integration service between medical, traditional group and voluntary product lines. In fact, claims integration is quickly becoming an expectation versus a “nice-to-have” service. Carriers we’ve surveyed say claim integration capabilities are important to have now—and even more important to have in the near future.

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