The Greek philosopher Socrates developed a means of teaching that became known as the Socratic method. It centers on asking a series of questions that help people understand issues and their own ways of thinking about them. Nearly 2,400 years later, Sakichi Toyoda—founder of Toyota—developed the concept of 5 Whys: When a problem occurs in a process, repeatedly ask "why" in order to unearth the root cause of the problem.
Continue Reading for Free
Register and gain access to:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.