Every employee is a key employee. As a benefits professional you are always seeking new business. This often means getting a business that is someone else's key client to become your key client. You are not alone. You have a team or office supporting you. Competitors are doing their best to persuade some of your key employees to become their key employees. How can you create an environment when they hang up the phone on those calls from competitors?
Strategy #1: Pay more money
It's often assumed people move because someone else offered them more money. The knee-jerk reaction is to offer your team member more money to stay. You tell them how they are an integral part of the team. They wonder, "If I'm so important, why didn't you offer me more money before?" Meanwhile, industry publications conduct surveys and run articles listing average salaries for different job descriptions in metro areas. This strategy can work, but there are alternatives.
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