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We’ve been there before: waking up sick, calling a doctor’s office, and — at best — getting in for a visit later that afternoon, only to have to wait in the lobby, fill out extraneous forms and then return home two hours later (but only after stopping by the pharmacy to get a prescription filled first).

At worst, we spend days or weeks waiting to get into a doctor, just to find out we need additional specialist care from a limited number of in-network physicians, leading to another long wait.

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