man standing above maze A lack of proper and timely communication around benefits enrollment could have serious financial and emotional implications for employees. (Photo: Shutterstock)

The past two years reshaped today's workforce. COVID and its impact have resulted in the "Great Resignation," the "Great Regret" and now recession fears are also weighing in the back of workers' minds. At the same time, a new generation of workers (Gen Z) have entered the workplace and bring with them new expectations focused on broader wellbeing including greater workplace flexibility, a technology-enabled work experience, and an emphasis on work/life balance. In the 2022 International Workforce and Wellbeing Mindset Study, we found all employees surveyed have similar expectations:

  • 54% of workers would not consider a job that provides less flexibility than they have today
  • Only 54% of workers consider their technology at work to match up with technology experiences outside work and 39% of workers are frustrated with work technology
  • 55% of employees say they need to improve work/life balance and 50% believe wellbeing benefits make companies more attractive

More broadly, employees are now looking at the entire employee experience as "benefits," not just insurance or retirement plans. For example, the same study finds 74% would value mental health support, 70% would value personalized health management and 74% would value financial wellbeing recommendations.

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