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Almost 1 out of every 5 working Americans — or 17% — say the trust between employees and employers has eroded since the start of the pandemic. On the other hand, about 1 in 10 believe trust has improved.

The TELUS Health LifeWorks Mental Health Index™ for September reveals that those employees reporting a decline in trust have a mental health score more than seven points below the national average of 62.8. The Index is based on a response scoring system that then turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 and 49 correspond with distress levels, scores between 50 and 79 correspond with strain levels, and scores between 80 and 100 correspond with optimal levels of mental health.

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