closeup blur of person collaged with chart (Photo: Shutterstock)

First the pandemic, then the great resignation followed by the ‘quiet quitting’ phenomenon, and now an impending recession… It is a ‘Retention Crisis’osauraus’ for insurance carriers. Macroeconomics aside, the insurance industry is notoriously known for having one of the fiercest attrition rates. And in difficult times it is important for employers to engage and retain their best talent.

Carriers employ thousands of on-field agents, who are the touch points delivering customer experience. With a hybrid work environment becoming the norm and customer expectations changing, insurance carriers should look closely at an agent’s work life, their challenges and find ways to enable and empower them to perform optimally.

BenefitsPRO

Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2022 ALM Global, LLC. All Rights Reserved.